1. What is eCouture?
eCouture is Sample Aided Tailoring (S.A.T.) concept providing flexibility and choice of bespoke tailoring at a lower cost

2. How does eCouture differ from bespoke tailoring?
There are 3 different types of tailoring concepts:

• Sample Aided Tailoring – this is eCouture's concept.
S.A.T - requires one visit for sample fitting and measuring. All details of the person's body shape are gathered at this stage. There is no guarantee that the sample will fit the person exactly but this is used as an accurate guide already constructed. We do not have to make individual patterns but change the sample pattern to adjust the fit at the cutting stage. Neither do we make a second visit before lining in. This saves a lot of pattern cutting and visiting costs and allows us to offer the suits at a lower cost.

• Full bespoke whereby you are given the service of somebody visiting and measuring you, designing a personal pattern that fits your body shape. A second visit is then needed once the basic shell of the garment is constructed so any minor alterations can be made before the garment is lined in. This form of tailoring is very expensive as it requires extra visits to each person. Prices for bespoke suits start from £500 a suit.

• Stock sizes. This is the cheapest method of producing garments and is comparable to buying from the high street shops. This will give some people ill-fitting garments, as they are mass-produced for one fit only. Bearing in mind the number of people in your company, there are many types of fit. Shoulder angle, posture, cross back width, arm holes circumference and many other technical alterations are very difficult to alter after the garment is constructed and many other aspects of the fit will be affected. Any length alterations are also limited.

3. How long does it take to get a group of people into corporate wear?
Our Gold and Platinum Services offer 2 weeks delivery time; standard Silver Service offers 6 weeks delivery time.

4. Can we have both men and women in the same fabric?
Of course. We make both men’s and women’s suits and shirts in your chosen fabric(s).

5. Can we re-order garments for new members of the team starting?
Yes – we offer express service for new starters.

6. Do you have any fabrics in stock?
Yes, we have some for new orders but we also keep fabrics used for a Gold or Platinum Service customer reserved for 6 months, for Silver Service customers upon request.

7. What do you do if the garment does not fit when it is delivered?
eCouture is equipped to deal with alterations and this part of our infrastructure is a very important reinforcement to our guarantee to give good service to our customers.

8. Can you offer anything for a pregnant member of our team?
Yes, we have a couple of maternity suit styles including both trouser and skirt option with expanding waistline.

9. Can we have our logo on the garments?
Yes, we can offer different logo options for you from embroided on the fabric itself to flap tags on the seams to wording on the care label.

10. What kind of discounts do you offer?
We have 2 basic discount schemes:
1. Quantity discount - based on the quantity of people being fitted
2. Cash and delivery discount - we offer discount if you pay on delivery.